Now Available

FLIP'S CALL CENTER AUTOMATION FOR HEALTHCARE TRANSPORTATION

HEALTHCARE TRANSPORTATION - NEMT, BROKERS, HEALTH PLANS, HEALTH SYSTEMS

BENEFITS FOR YOUR ORGANIZATION

A Proven Solution
Rapid Implementation with Instant Results
Low Effort, High Impact
Save $$$ on Staffing
Eliminate Fines
Full Access to our Team's Expertise From Years in the Sector

Let’s chat! Provide your info below, and we’ll reach out to schedule some time.

BENEFITS FOR YOUR STAKEHOLDERS

RIDERS / MEMBERS

- 24/7 Access for Inquires
- ZERO Hold Time
- Accessibility

REGULATORS

- Compliance
- Meeting KPIs
- Service to Members

HEALTHCARE FACILITIES

- On time performance to Appointments
- Preventing No Shows to Appointments
- Improved Patient Experience

TRANSPORTATION PROVIDERS

- Reduce No-Shows and Late Cancellations
- Increase Utilization

HEAR IT IN ACTION

VERIFICATION

We understand how important it is to properly verify a caller as a member before proceeding. Flip can work with your team to make sure the proper PMI is verified.

SCHEDULING

After verification, scheduling rides is easy and Flip can capture information—such as appointment reasons, etc.—to match your needs.

CANCELLATIONS

Flip knows the value of your Transportation Providers’ time. We also know that, when interacting with a member, it’s essential to remind them of their future trip and give them the opportunity to amend or cancel.

OUTBOUND REMINDERS

Sometimes members just forget. Catching them off guard, with their transportation provider waiting outside, does no one any good. Let’s avoid that situation altogether, by keeping your members up to date and allowing them to amend or cancel their bookings ahead of time.

TRUST FLIP'S TRANSPORTATION TEAM TO GET YOU AUTOMATING TODAY

The Flip team is made up of experts with extensive experience in every area of the industry. Our team understands your world, and we’re here to support you 24/7/365.

Let’s talk about the level of automation your fleet could see with Flip.

LET'S GET STARTED

Excited to discuss your needs and how Flip can help! Drop your details below and we'll be in touch.