---
title: Healthcare Transportation
---

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# FLIP'S CALL CENTER AUTOMATION FOR HEALTHCARE TRANSPORTATION

#### HEALTHCARE TRANSPORTATION - NEMT, BROKERS, HEALTH PLANS, HEALTH SYSTEMS

##### BENEFITS FOR YOUR ORGANIZATION

- A Proven Solution
- Rapid Implementation with Instant Results
- Low Effort, High Impact
- Save $$$ on Staffing
- Eliminate Fines
- Full Access to our Team's Expertise From Years in the Sector

Let’s chat! Provide your info below, and we’ll reach out to schedule some time.

![Healthcare Transportation Stats-1](https://go.flipcx.com/hs-fs/hubfs/Healthcare%20Transportation%20Stats-1.png?width=1200&height=900&name=Healthcare%20Transportation%20Stats-1.png "Healthcare Transportation Stats-1")

## BENEFITS FOR YOUR STAKEHOLDERS

![NEMT LP Icons - rider](https://go.flipcx.com/hs-fs/hubfs/NEMT%20LP%20Icons%20-%20rider.png?width=80&height=80&name=NEMT%20LP%20Icons%20-%20rider.png)

#### RIDERS / MEMBERS

 \- 24/7 Access for Inquires  
 \- ZERO Hold Time  
 \- Accessibility

![NEMT LP Icons - regulator](https://go.flipcx.com/hs-fs/hubfs/NEMT%20LP%20Icons%20-%20regulator.png?width=80&height=80&name=NEMT%20LP%20Icons%20-%20regulator.png)

#### REGULATORS

 \- Compliance  
 \- Meeting KPIs  
 \- Service to Members

![NEMT LP Icons - healthcare provider](https://go.flipcx.com/hs-fs/hubfs/NEMT%20LP%20Icons%20-%20healthcare%20provider.png?width=92&height=80&name=NEMT%20LP%20Icons%20-%20healthcare%20provider.png)

#### HEALTHCARE FACILITIES

 \- On time performance to Appointments  
 \- Preventing No Shows to Appointments  
 \- Improved Patient Experience

![NEMT LP Icons - transpo provider](https://go.flipcx.com/hs-fs/hubfs/NEMT%20LP%20Icons%20-%20transpo%20provider.png?width=80&height=80&name=NEMT%20LP%20Icons%20-%20transpo%20provider.png)

#### TRANSPORTATION PROVIDERS

 \- Reduce No-Shows and Late Cancellations  
 \- Increase Utilization

## HEAR IT IN ACTION

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#### VERIFICATION

We understand how important it is to properly verify a caller as a member before proceeding. Flip can work with your team to make sure the proper PMI is verified.

<iframe data-hsv-src="https://play.hubspotvideo.com/v/7825174/id/153910846524?play_button_color=ffffff" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="153910846524" data-hsv-play-button-color="ffffff" data-hsv-width="1920" data-hsv-height="1080" data-hsv-full-width="false"></iframe>

#### SCHEDULING

After verification, scheduling rides is easy and Flip can capture information—such as appointment reasons, etc.—to match your needs.

<iframe data-hsv-src="https://play.hubspotvideo.com/v/7825174/id/153910151547?play_button_color=ffffff" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="153910151547" data-hsv-play-button-color="ffffff" data-hsv-width="1920" data-hsv-height="1080" data-hsv-full-width="false"></iframe>

#### CANCELLATIONS

Flip knows the value of your Transportation Providers’ time. We also know that, when interacting with a member, it’s essential to remind them of their future trip and give them the opportunity to amend or cancel.

<iframe data-hsv-src="https://play.hubspotvideo.com/v/7825174/id/153910151578?play_button_color=ffffff" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="153910151578" data-hsv-play-button-color="ffffff" data-hsv-width="1920" data-hsv-height="1080" data-hsv-full-width="false"></iframe>

#### OUTBOUND REMINDERS

Sometimes members just forget. Catching them off guard, with their transportation provider waiting outside, does no one any good. Let’s avoid that situation altogether, by keeping your members up to date and allowing them to amend or cancel their bookings ahead of time.

![Screenshot 2024-01-19 at 9.27.06 PM](https://go.flipcx.com/hubfs/Screenshot%202024-01-19%20at%209.27.06%20PM.png "Screenshot 2024-01-19 at 9.27.06 PM")

## TRUST FLIP'S TRANSPORTATION TEAM TO GET YOU AUTOMATING TODAY

The Flip team is made up of experts with extensive experience in every area of the industry. Our team understands your world, and we’re here to support you 24/7/365.

Let’s talk about the level of automation your fleet could see with Flip.

## LET'S GET STARTED

Excited to discuss your needs and how Flip can help! Drop your details below and we'll be in touch.

---

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