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Voting has officially closed, but the Madness continues...

WINNER ANNOUNCEMENT

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WHAT THE FLIP IS THIS?!

When it comes to customer service, everyone has had to deal with crappy phone bots or IVRs (Interactive Voice Response systems) – with their maddening list of “press one for blah blah” or “press two for yada yada.” Everyone.

For example: ever called customer service only to be put on hold for hours, battling a bot who—bless its sad little heart—can’t do a thing for you? Of course you have!

We've collected some such stories that we're sure you'll relate to and YOU get to decide which one will be named the Ultimate IVR Madness Champion.

Let's get into it.

ANNOUNCING THE WINNER

It's official! Join Tim Antz, Rochelle Nickels, and Chip Chiply as they announce who is taking has secured the title of Ultimate IVR Madness Champion.

CATCH UP ON PAST EPISODES OF THE HANG UP HERE
FINAL 4 BROADCAST
SWEET 16 BROADCAST
ELITE 8 BROADCAST
PREDICTION BROADCAST

IMPORTANT DATES

These are the key dates to watch for to cast your votes for IVR Madness:


  • CLOSED - BRACKET PREDICTION ROUND - February 16 - 23: Submitting your bracket predictions during this round is the only way to win the prize for Best Bracket.

  • CLOSED - OPEN VOTING ROUND - SWEET 16 - February 27 - March 2: Let the games begin!! Now's the time to vote for your favorites. In this round, we'll whittle down the pack from 16 to 8. Hoping to win Best Bracket? Get your friends to vote for your top picks.

  • CLOSED - OPEN VOTING ROUND - ELITE 8 - March 6 - 9: The competition is heating up. This voting round will determine who will make it to our final four!

  • CLOSED - OPEN VOTING ROUND - FINAL 4 - March 13 - 16: The best of the best face off to determine which two contestants will make it into the championship round.

  • CLOSED - OPEN VOTING ROUND - THE CHAMPIONSHIP - March 20 - 23: This epic showdown will determine who will take home the prize and be named the Ultimate IVR Madness Champion 2023.

  • DONE! WINNER IS ANNOUNCED - Monday, March 27

FAQs

In order for us to send you your winnings we need just a little bit of information to make that happen

Absolutely. You enter and try to win, that's it.

You sure can! It helps your chances to share on social, submit your own video, and encourage others to do the same.

We are so glad you asked. When you call customer support and it asks you to press 1 for more options often times sending you through an endless loop, that is an IVR.

A few ways will increase your chances and yes we really do watch these things.

  • Share on social with these hashtags: #ivrmadness #fyourivr #flipcx
  • Share the image of your swag we send you. Share the same way as above.
  • Get others to submit and participate
  • Guess the right bracket
  • Refer someone that you think needs Flip instead of an IVR. ❤️

We just want you to have fun!

Stop the madness. Automate Voice.

Your customers deserve better than being greeted by a crappy IVR when they call you. Isn't it time you Flipped over to Voice?

We can get you up and running faster than you can "press 9 for more options." Click to get started.

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