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Introducing

CONVERSATIONAL CALLS FOR TRANSPORTATION

Voice-first, Advanced AI to Resolve Every Call Type 

HEAR IT IN ACTION

Smart Suggestion: Pick Up & Drop Off Locations

Say a passenger makes the same trip from A to B at the same time every week. When they call, we'll offer them that trip.

Rebook Recently Cancelled Ride 

Flip can now pull details from a caller's recently cancelled ride and ask if they'd like to rebook for an ASAP pick up.

Smart Suggestion: Pick Up Address

Based on caller history, Flip will suggest a pick up address for your caller. 

Fixed Phone 

Flip will recognize if your passenger is calling from a fixed phone location, and offer to pick them up at that address.

Active Ride - Driver En Route

For active rides, Flip can automatically share with your caller their driver's ETA.

Cancel Future Booking

Flip is able to easily manage caller requests to cancel future bookings. 

Simple ASAP Booking 

Let Flip automate all of those simple booking requests. 

Booking Condition/Attribute Recognition

Extract vital information to service a passenger best.

Afterhours Call Handling

Eliminate staffing during specific hours.

Intelligent Date & Time

Providing active feedback and suggestions.

Vehicle Extra Prompting

Request if there are any special requirements for the vehicle.

Editing Bookings

Make changes to time, pickup and drop off details.

PIC - Flip team, vertical copy

TRUST FLIP'S TEAM TO GET YOU AUTOMATING TODAY

The Flip team is made up of experts with extensive experience in every area of the industry. Our team understands your world, and we’re here to support you 24/7/365.

Let's talk about the level of automation and customer experience Flip's Conversational Calls can deliver for your fleet. 

LET'S GET GOING

Excited to discuss your needs and how Flip can help! Drop your details below and we'll be in touch.

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